REFUND & RETURN POLICY

REFUND & RETURN POLICY – SPARK

Last Updated: Friday May 1, 2026.

At SPARK, all products are made to order through our fulfillment partner, Printful. Because of this, we do not accept general returns or exchanges for reasons such as incorrect sizing, change of mind, or buyer’s remorse.

1. DAMAGED OR DEFECTIVE ITEMS
We will offer a replacement or refund if your item arrives damaged, defective, or misprinted. To be eligible, you must contact us within 7 days of receiving your order and provide clear photo evidence of the issue.

2. LOST OR MISSING ORDERS
If your order is lost in transit, you must notify us within 7 days of the estimated delivery date. We will work with our fulfillment partner to resolve the issue.

3. INCORRECT SHIPPING ADDRESS
If an order is returned due to an incorrect or insufficient address provided by the customer, the customer is responsible for reshipment costs.

4. ORDER ISSUES
Any issues with your order must be reported within the stated timeframes. Claims submitted after 7 days may not be eligible for resolution.

5. NON-RETURNABLE ITEMS
Because all items are custom-made, we do not accept returns or exchanges for:

• Incorrect size selection

• Buyer’s remorse

• Preference changes

We strongly recommend reviewing sizing charts before placing your order.

6. REFUNDS (IF APPLICABLE)
Refunds are only issued in cases where a replacement is not possible or appropriate. Approved refunds will be processed back to the original payment method.

7. CONTACT INFORMATION
To report an issue, please contact us at: sparkorders.team@gmail.com with your order number and supporting photos.

SPARK – Ride Safe